Company Description Papadam and Co. is a growing Food & Beverage business dedicated to delivering authentic, high-quality food with a focus on convenience, consistency, and customer satisfaction. Originating as a food truck on the streets of Bengaluru, the company has expanded into a multi-channel operation serving both individual customers and corporate clients.

Papadam and Co. now operates through food trucks, multiple online food delivery platforms, and tailored B2B food service solutions across the city. The company currently provides daily meals and customized food programs to more than 10 corporate clients, offering reliable and scalable meal services. Papadam and Co. continues to grow its presence in Bengaluru’s F&B; industry, aiming to build a trusted brand that serves diverse customer needs while expanding offerings and service capabilities.

Role Description The Operations Manager is a full time, on-site role based in Bengaluru, responsible for overseeing day-to-day operations across food truck, online delivery, and corporate meal services. This role includes planning and managing production schedules, coordinating with kitchen and delivery teams, and ensuring food quality, hygiene, and safety standards are consistently met.

The Operations

Manager will monitor order flow, optimize processes, manage inventory and vendor relationships, and track key operational metrics such as turnaround times, waste,



and service reliability. The role also involves supervising staff, creating shift plans, resolving on-ground issues, and collaborating with management to improve efficiency and customer satisfaction. In addition, the Operations Manager will support the implementation of new service offerings and operational improvements to enable scalable growth.

Qualifications

- Strong operations management skills, including scheduling, workflow optimization, and process improvement in a rapid-paced environment.
- Experience with inventory management, procurement, and vendor coordination in F&B; or related industries.
- Knowledge of food safety, hygiene standards, and compliance with relevant regulations.
- Team leadership capabilities, including staff supervision, training, performance tracking, and conflict resolution.
- Comfort with using digital tools and platforms for order management, reporting, and communication.
- Excellent organizational, analytical, and problem-solving skills, with attention to detail and reliability under pressure.
- Strong communication and interpersonal skills for working with internal teams, partners, and corporate clients.
- Bachelor’s degree in Business, Hospitality Management, Operations, or a related field is preferred; prior experience in food service operations is highly beneficial.

📌 Operations Manager (Bengaluru)
🏢 Papadam and
📍 Bengaluru