Ruma Enterprise is looking for an experienced and result-oriented Operations & Logistics Manager to oversee day-to-day business operations, inventory management, order processing, dispatch, transportation, and logistics activities.

The ideal candidate should have strong organizational and problem-solving skills and the ability to coordinate effectively with internal teams, vendors, transporters, customers, and other stakeholders.

Key ResponsibilitiesOperations Management

- Manage and supervise day-to-day operational activities.
- Ensure smooth and efficient workflow across different operational functions.
- Coordinate with sales, accounts, warehouse, procurement, and other departments.
- Monitor daily work, productivity, and operational performance.
- Identify operational issues and implement timely solutions.
- Develop and improve standard operating procedures (SOPs).
- Ensure tasks and processes are completed within defined timelines.
- Prepare and maintain daily, weekly, and monthly operational reports.
- Monitor operational costs and identify opportunities to improve efficiency.
- Ensure proper documentation and compliance with company processes.

Logistics & Transportation
- Plan and manage daily logistics and transportation activities.
- Coordinate the movement of goods from suppliers/warehouse to customers.
- Plan deliveries based on customer requirements, location, priority, and timelines.
- Coordinate with transporters, courier partners, drivers, and logistics vendors.
- Negotiate and monitor transportation costs wherever applicable.
- Track shipments and ensure timely delivery.
- Handle delays, damages, shortages, returns, and other delivery-related issues.
- Maintain proper records of dispatches, deliveries, transport details, and proof of delivery.
- Monitor transporter performance and ensure service quality.
- Optimize delivery routes and transportation processes wherever possible.

Inventory & Warehouse Management
- Monitor inventory levels and ensure proper stock availability.
- Coordinate with warehouse teams for receiving,



storage, picking, packing, and dispatch.
- Maintain accurate stock records and documentation.
- Conduct regular stock verification and physical inventory checks.
- Identify stock discrepancies and coordinate corrective action.
- Monitor slow-moving, damaged, expired, or excess inventory where applicable.
- Ensure proper storage and handling of goods.
- Maintain proper records of inward and outward stock movement.
- Coordinate with procurement and sales teams to maintain appropriate inventory levels.

Order & Dispatch Management
- Monitor customer orders from order confirmation to final delivery.
- Coordinate with warehouse and sales teams for timely order processing.
- Ensure accurate picking, packing, invoicing coordination, and dispatch.
- Track pending and delayed orders.
- Prioritize urgent or time-sensitive deliveries.
- Maintain dispatch and delivery records.
- Coordinate with customers regarding delivery schedules when required.
- Handle customer complaints related to delivery and logistics and ensure timely resolution.

Vendor & Team Management
- Coordinate with logistics vendors, transporters, suppliers, and service providers.
- Evaluate vendor performance based on cost, quality, and delivery timelines.
- Maintain professional relationships with vendors and logistics partners.
- Supervise and coordinate operations, warehouse, and logistics staff.
- Allocate daily responsibilities and monitor team performance.
- Train team members on operational processes and company procedures.
- Ensure discipline, accountability, and productivity within the team.

Reporting & Performance Monitoring




- Prepare daily/weekly/monthly operations and logistics reports.
- Track key performance indicators such as:
- Order fulfillment rate
- On-time delivery
- Delivery delays
- Transportation costs
- Inventory accuracy
- Stock discrepancies
- Order processing time
- Return and damage rates
- Present operational updates and issues to management.
- Recommend process improvements based on operational data.

Requirements
- Bachelor’s degree in Operations, Logistics, Supply Chain Management, Business Administration, or a related field.
- 3–7 years of relevant experience in operations and logistics.
- Strong knowledge of logistics, transportation, inventory, and warehouse operations.
- Experience managing vendors, transporters, and operational teams.
- Solid coordination and negotiation skills.
- Good knowledge of MS Excel/Google Sheets and operational reporting.
- Experience with ERP/inventory management software is an advantage.
- Excellent problem-solving and decision-making skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and work under pressure.
- Strong attention to detail and ability to meet deadlines.

Key Skills Operations Management | Logistics Management | Inventory Management | Warehouse Management | Dispatch Management | Transportation | Vendor Management | Order Fulfillment | Team Management | Cost Control | Process Improvement | MIS Reporting | Excel | ERP

What We Offer

- Competitive salary based on experience and expertise.
- Opportunity to manage end-to-end operations and logistics.
- Professional and growth-oriented work environment.
- Career advancement opportunities.
- Hands-on exposure to operations, supply chain, inventory, and logistics management.

How to Apply Interested candidates can share their updated resume at [Email/WhatsApp Number] with the subject line “Application for Operations & Logistics Manager – Ruma Enterprise.”

Pay: ₹10,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Operations and Logistics Manager (Dhulagari)
🏢 Ruma Enterprise
📍 Dhulagari