Onboarding Executive

Company: Connect2Learn

Location: Kolkata | Work From Office

Employment Type: Full-Time

Experience: Freshers to 1 Year

About the Role

Connect2Learn is looking for an enthusiastic and detail-oriented Onboarding Executive to join our growing team in Kolkata.

This is an excellent opportunity for fresh graduates and early-career professionals who are interested in building a career in Operations, EdTech, Customer Experience, and Process Management.

As an Onboarding Executive, you will play an significant role in ensuring the smooth delivery of learning programs by coordinating with students, teachers, and internal teams. You will gain hands-on experience in managing day-to-day operations, student onboarding, scheduling, LMS management, and issue resolution.

Key Responsibilities

- Coordinate and monitor regular class completion to ensure smooth learning operations.
- Manage teacher coordination, scheduling, and day-to-day operational requirements.
- Handle student onboarding and ensure a smooth and engaging learning experience.
- Create, organize, and manage student batches through the LMS.
- Coordinate with Academic, Sales, Customer Support, and other cross-functional teams.
- Monitor operational activities and follow up on pending tasks and issues.
- Maintain accurate operational records, reports, and documentation.
- Identify operational challenges and ensure timely resolution.
- Follow established processes and contribute to improving operational efficiency.
- Support international learning programs and coordinate with global stakeholders when required.





What We’re Looking For

- Fresh graduates or candidates with up to 1 year of experience.
- Strong verbal and written communication skills.
- Good coordination and interpersonal skills.
- Strong organizational and time-management abilities.
- Detail-oriented, proactive, and responsible approach to work.
- Ability to multitask and work effectively in a fast-paced environment.
- Comfortable working with technology, LMS platforms, spreadsheets, and operational tools.
- Willingness to work in rotational/night shifts as per business requirements.
- A genuine interest in building a long-term career in Operations and EdTech.

What You’ll Gain

✨ Hands-on experience in EdTech operations and process management

✨ Exposure to student onboarding and customer experience

✨ Opportunity to work closely with teachers and cross-functional teams

✨ Practical experience with LMS and operational tools

✨ Exposure to international operations and global learning programs

✨ Ownership of real operational responsibilities from day one

✨ Continuous learning, mentorship, and opportunities for professional growth

Why Join Connect2Learn?

This is more than a routine back-office position. As part of our operations team, you’ll be directly involved in solving real operational challenges and ensuring students and teachers have a seamless learning experience.

If you are someone who is organized, proactive, people-oriented, and eager to learn, this could be the right opportunity to start and build your career in the EdTech industry.

📌 Onboarding Executive (Kolkata)
🏢 Connect2Learn
📍 Kolkata