Belvalore Jewels is looking for a smart, responsible and well-spoken Hybrid Executive to work closely with our team.
This is a hybrid position, where the candidate will work partly from home and partly from our office/showroom, depending on business requirements.
The ideal candidate should be comfortable communicating with customers, handling digital work, maintaining records and taking responsibility for assigned tasks.
Key Responsibilities
- Follow up with existing and potential customers through WhatsApp and phone calls
- Maintain and update customer information and leads
- Respond professionally to customer enquiries
- Coordinate customer appointments and follow-ups
- Conduct online research related to jewellery, customers and competitors
- Maintain records using Excel/Google Sheets
- Assist with social media and digital activities
- Coordinate with the showroom/team for customer requirements
- Assist with day-to-day business operations
- Complete assigned tasks within deadlines
- Maintain confidentiality of customer and business information
- Attend office/showroom when required
What We Are Looking For
- Good Hindi and English communication skills
- Polite, confident and professional personality
- Basic knowledge of Excel, Google Sheets, WhatsApp and computers
- Good organizational skills
- Quick learner with a proactive attitude
- Responsible and punctual
- Comfortable working both independently and as part of a team
- Comfortable with customer interaction and follow-ups
- Prior experience in sales, customer service, jewellery, luxury retail or telecalling is an advantage but not compulsory