Role & responsibilities The Manager IT will lead and own the entire IT function for Bright Group of Companies, driving strategic technology decisions, building a lean and efficient IT organisation, and transforming existing and recent business setups into future-ready, scalable IT infrastructure.
The role demands a blend of strategic vision, hands-on technology evaluation, program execution discipline, and strong people leadership to deliver measurable value in user experience, operational efficiency, and cost optimisation.
Value Addition User Experience & Cost Effectiveness
7. Security, Compliance & Risk Management
Key Result Areas (Measurable)
- IT infrastructure uptime and system availability %
- Number/success rate of phased technology projects delivered on time and within budget
- Cost savings achieved through vendor negotiation, consolidation, and lean initiatives
- Reduction in average ticket resolution time
- Successful onboarding of new business locations onto standardized IT infrastructure