QUALIFICATION:

- MBA – HR / PGDHRM / MPM
- DLL & LW will be an added advantage

EXPERIENCE:

- 8 – 10 years
- Hospital experience preferred

JOB RESPONSIBILITIES:

HR Operations & Employee Lifecycle Management

- Manage day-to-day HR operations and ensure smooth execution of HR processes across the hospital.
- Oversee employee lifecycle activities including recruitment, joining, onboarding, confirmation, transfers, promotions, separation and exit formalities.
- Ensure timely and accurate maintenance of employee records and HR-related documentation.
- Coordinate with various departments to address employee-related requirements and ensure timely resolution of HR matters.
- Monitor HR processes and identify opportunities for improving efficiency and service delivery.
- Ensure effective implementation of HR policies, procedures and standard operating processes.

Manpower Planning & Talent Acquisition

- Coordinate with HODs and department heads to assess manpower requirements based on operational needs, sanctioned strength, departmental workload, automation involved, hospital occupancy and service requirements.
- Monitor vacancies and recruitment requirements and ensure timely closure of positions in coordination with the recruitment team.
- Support manpower planning and deployment initiatives to ensure optimum utilisation of available manpower.
- Engaging apprentices based on allocated quota as per Board of Apprenticeship Training
- Monitor recruitment status, turnaround time and other recruitment-related metrics.
- Coordinate with recruitment agencies, educational institutions and other external recruitment partners as required.
- Support effective onboarding and induction of new employees.

Performance Management

- Coordinate and monitor the implementation of the performance management process across departments.
- Ensure timely completion of performance reviews, appraisals and related HR processes.
- Ensure Privileging and Competency Mapping is done for all nursing and para-clinical staff on a yearly basis as per NABH guidelines
- Support HODs and managers in addressing performance-related concerns and developing appropriate improvement plans.
- Monitor performance management timelines and compliance and provide periodic reports to HR leadership team.
- Assist in developing and monitoring departmental KRAs/KPIs in alignment with organisational objectives.





Learning & Development

- Coordinate with department heads and the L&D; team to identify training and development requirements.
- Support implementation of the annual training and development plan.
- Monitor training participation, completion and effectiveness.
- Coordinate induction and orientation programmes for new employees.
- Support capability-building and employee development initiatives across the hospital.
- Maintain appropriate training and development records and reports.

Employee Engagement & Culture

- Support implementation of employee engagement initiatives and activities across the organisation.
- Coordinate employee communication and engagement programmes in consultation with HR leadership.
- Identify employee concerns and feedback through appropriate channels and support suitable interventions.
- Promote a positive, collaborative and employee-friendly work setting.
- Support initiatives aimed at improving employee experience, retention and organisational culture.

Labour Law & Statutory Compliance

- Ensure compliance with applicable labour laws, statutory requirements and organisational policies.
- Coordinate with relevant internal teams and external agencies for statutory compliance requirements.
- Keep track of changes in applicable labour laws and support implementation of necessary changes in HR processes.
- Assist during statutory inspections, audits and other regulatory requirements as applicable.

HRMS, MIS & HR Analytics

- Ensure effective utilisation and implementation of the HRMS for various HR processes.
- Monitor accuracy and completeness of employee data and HR records in the HRMS.
- Generate and analyse HR reports, MIS and dashboards relating to manpower, recruitment, attrition, absenteeism, separation, attendance, employee costs and other HR metrics.
- Track HR KPIs and provide periodic reports and insights to HR leadership.




- Support digitalisation and continuous improvement of HR processes through effective use of HR technology.
- Assist in developing data-driven reports to support management decision-making.

HR Policies & Process Improvement

- Assist in development, review and implementation of HR policies, procedures and SOPs.
- Ensure effective communication and implementation of HR policies across departments.
- Review existing HR processes and identify opportunities for improvement and standardisation.
- Support HR process improvement and automation initiatives.
- Ensure HR practices are aligned with organisational requirements, applicable regulations and hospital standards.

NABH, Audits & Quality

- Ensure compliance with HR-related requirements under NABH accreditation standards.
- Coordinate with departments for preparation and submission of HR-related documentation during audits and accreditation activities.
- Participate in internal and external audits and ensure timely closure of HR-related observations and action points.
- Maintain appropriate HR records and documentation required for quality and accreditation purposes.
- Promote adherence to organisational policies, quality standards and patient-centric service requirements.

Stakeholder Management

- Act as a point of contact for HODs and department heads for day-to-day HR-related matters.
- Build effective working relationships with employees, HODs, managers and other internal stakeholders.
- Provide HR guidance to managers and supervisors on employee-related matters within the scope of HR policies and applicable regulations.
- Escalate critical or sensitive matters to the Head – HR/HOD for appropriate decision-making.

General Responsibilities

- Maintain confidentiality of employee, HR and organisational information.
- Ensure professional, ethical and fair handling of employee-related matters.
- Ensure timely response to HR-related queries and correspondence.
- Maintain proper documentation and records related to HR activities.
- Participate in internal audits, inspections, accreditation activities and other organisational initiatives as required.
- Follow and implement instructions given by the HOD/Management from time to time.

Any other work/responsibility assigned by the HOD / Management in the course of business / work whether within the same unit/dept or any other unit / dept from time to time

📌 Manager – HR (Pune)
🏢 KEM Hospital
📍 Pune