05 Oct
|
Travelyara Holidays
|
Faridabad
05 Oct
Travelyara Holidays
Faridabad
Company: Travelyara Holidays
Job Type: Full-Time Internship
Work Mode: On-site
Location: Faridabad, Haryana
About the Role
Travelyara Holidays is looking for a proactive and organized Management Intern to support daily business operations, manage leads, coordinate with different teams, and assist in customer communication. The ideal candidate should have valuable communication skills, a positive attitude, and the ability to handle multiple tasks efficiently.
Roles and Responsibilities
- Lead Management: Maintain and update customer databases, track incoming leads, and ensure timely follow-ups.
- Follow-up Calls: Make follow-up calls to prospective customers, understand their travel requirements, share relevant package information, and encourage conversions.
- Customer Coordination: Communicate with customers through calls, WhatsApp, and other channels to address queries and provide updates.
- Daily Operations: Assist the management team with routine administrative and operational tasks.
- Lead Tracking: Monitor lead status, maintain follow-up records, and prepare daily or weekly reports.
- Team Coordination: Coordinate with the sales, operations, and marketing teams to ensure smooth workflow.
- Booking Assistance: Support the team in tracking customer inquiries, booking progress, and pending confirmations.
- Reporting: Maintain accurate records of calls, customer interactions, and lead conversion status.
- Process Improvement: Identify opportunities to improve follow-up processes, customer engagement, and operational efficiency.
Required Skills
- Good verbal and written communication skills.
- Confidence in making follow-up calls and interacting with customers.
- Basic knowledge of MS Excel and Google Sheets.
- Strong organizational and time-management skills.
- Ability to multitask and work collaboratively.
- Willingness to learn and take ownership of assigned responsibilities.
- Prior experience in lead management, telecalling, or customer service is an advantage.
Eligibility
- Students or graduates in Business Administration, Management, Marketing, or a related field.
- Freshers are welcome to apply.
- Candidates must be available for immediate joining .
- Good communication skills and confidence in making follow-up calls.
- Basic knowledge of MS Excel and Google Sheets.
- Strong organizational skills and willingness to learn.
- Note: Candidates who can join immediately will be preferred.
What We Offer
- Practical exposure to business management and travel industry operations.
- Hands-on experience in lead management and customer relationship management.
- Opportunities to develop communication, coordination, and professional skills.
- Internship certificate and potential growth opportunities based on performance.
📌 Management Intern (Faridabad)
🏢 Travelyara Holidays
📍 Faridabad