As a Learner Success Manager, you will play a key role in enhancing the learner experience by supporting live classes, mentoring on projects, coordinating with internal teams, and ensuring smooth and effective course delivery for a global audience.
Key Responsibilities
- Assist trainers during live virtual sessions and manage class logistics
- Engage with learners before class and drive active participation.
- Host sessions, manage Q&A;, evaluate assignments/projects, and support demo classes
- Mentor learners on projects and resolve content-related queries
- Coordinate with trainers, content, and product teams to ensure high-quality delivery.
- Track learner progress and support timely course completion
- Communicate effectively with a global learner base (written and verbal)
- Present confidently during live sessions
- Work in rotational shifts to support multiple time zones
Required Skills & Experience
- 0–1 year of experience or basic understanding in any of these courses: Java, SQL, C, C++, R, Python,
DevOps, ML/AI, Data Science, AWS, Azure, Agile
- Solid communication and public speaking skills
Timings - Rotational Shifts and Rotational WeekOffs