- Handle and resolve customer escalations related to interior projects
- Coordinate with Design, Sales, Project Management, Installation & Operations teams
- Take ownership of customer concerns from escalation to closure
- Ensure timely resolution and effective communication with customers
- Track escalations, follow-ups and closure status
- Identify recurring issues and support process improvements
- Prepare escalation reports and share updates with stakeholders
📌 Junior Escalation Manager (Bangalore Metropolitan Area)
🏢 Tint Tone u0026 Shade
📍 Bangalore Metropolitan Area
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