Role Overview

The Central Sales role will be responsible for managing and driving sales through centralized channels, coordinating with store teams, handling customer inquiries, and ensuring seamless order closures.

Key Responsibilities

- Manage and drive sales through central channels (calls, WhatsApp, online inquiries, etc.)
- Handle customer queries, product recommendations, and conversions
- Coordinate with store teams for order fulfillment and inventory checks
- Maintain strong follow-ups to ensure closure of leads
- Track daily sales performance and maintain MIS reports
- Support promotional campaigns and sales initiatives
- Ensure high levels of customer satisfaction and relationship management

Requirements

- 2–5 years of experience in sales (retail / centralized / inside sales preferred)
- Strong communication and negotiation skills
- Customer-focused with a sales-driven mindset
- Ability to multitask and coordinate across teams
- Basic knowledge of CRM tools and MS Excel

Preferred Skills

- Experience in retail or lifestyle brands
- Familiarity with omnichannel sales processes
- Robust follow-up and closure ability

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