- Interact with clients, partners, and software developers to provide advice and assistance and achieve customer satisfaction.
- Identify, analyze, and document product bugs and fixes relating to reporting, databases, application servers, and current technologies for product management and engineering teams
- Complete or assist with customer product installs as needed
- Meet personal Productivity, Efficiency, and Quality metrics
- Prioritize and resolve issues of the highest technical and business severity
- Handle customer concerns and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers
- Keep accurate records of customer interactions by documenting them.
Qualifications Needed:
- Any Degree with Computer Knowledge.
- Core Knowledge on Sql Server & Visual Studio 2022 is an added advantage.
- Ability to work at client locations is an added advantage.
- Immediate Joiners are Preferred.
- Good Communication skills is an added advantage.
Other Details:
- for any queries in regard to this job posting WhatsApp on 94929 70771 or email to
[email protected]
- Interview will be held telephonic.
- Freshers can also apply.
📌 Implementation Support Engineer (Hyderabad)
🏢 ONE Soft Systems
📍 Hyderabad