Company Description

Clover Hospitality Services Pvt. Ltd. focuses on delivering professional and progressive facility management solutions. By providing personalized and cost-effective services, the company helps clients streamline operations and focus on core business activities.

With offerings such as elite housekeeping for offices and guest houses, luxury villas and service apartments, Clover Hospitality tailors its services to meet the diverse needs of its clients. The organization is dedicated to delivering efficiency and quality in every aspect of its services.

Role Description

This is a full-time, on-site role for a Human Resources Specialist located in Mumbai. We are seeking an experienced Human Resources Specialist with strong expertise in blue-collar staffing and hospitality recruitment . The role will be responsible for end-to-end HR operations, including recruitment, HR policy development, employee benefits administration, and personnel management, while ensuring compliance with Indian labor laws.

Key Responsibilities Recruitment & Staffing

- Manage end-to-end recruitment for blue-collar and hospitality roles (chefs, housekeeping staff, caretakers, supervisors, etc.)
- Coordinate with staffing vendors, recruitment agencies, and local hiring sources
- Conduct interviews, background verification, onboarding, and documentation
- Plan manpower requirements in coordination with operations teams

HR Policies & Compliance

- Develop, implement, and update HR policies, SOPs, and employee handbooks




- Ensure compliance with labor laws including PF, ESIC, Shops & Establishment Act, minimum wages, and contract labor regulations
- Maintain employee records, attendance, and statutory documentation

Employee Relations & Personnel Management

- Act as a point of contact for employee grievances and conflict resolution
- Manage disciplinary processes and performance-related issues
- Foster a positive work setting across sites and villas

Benefits & Payroll Coordination

- Oversee employee perks administration (PF, ESIC, insurance, leave management)
- Coordinate with payroll vendors or internal finance teams
- Track attrition, absenteeism, and workforce productivity

HR Strategy & Operations

- Implement HR strategies aligned with business growth and staffing needs
- Support training, skill development, and workforce retention initiatives
- Generate HR reports related to hiring, attrition, compliance, and manpower costs

Required Qualifications & Skills

- Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field
- 3–6 years of HR experience, preferably in hospitality, staffing, facilities management, or blue-collar workforce management
- Strong understanding of Indian labor laws and statutory compliance
- Hands-on experience in mass hiring and field recruitment
- Excellent communication, negotiation, and conflict-resolution skills
- Ability to work independently and handle multi-location staffing needs.

📌 Human Resources Specialist (Mumbai)
🏢 Clover Hospitality Services
📍 Mumbai