Location: Ghansoli, Navi Mumbai

Designation : Sr Analyst

Roles & Responsibilities -

- During the investigation, the operator is responsible for:
- Validating that the underlying Wire/SEPA/BACS/Faster Payments were processed correctly by the operations.
- Classifying the inquiry under the correct inquiry type
- Communicating with the credit and debit parties using appropriate messaging frequencies, templates and verbiage as outlined in the Standard Operating procedures.
- Escalating anomalies in observed volumes, specific cases or other scenarios indicating potential error, fraud or change in client behavior
- Generating outbound correspondence (MT199, MT192, MT999)
- Generating Payments both Book to Book and outgoing via MT103 & MT202.
- Understanding of Back-Valuation concept.

Criteria:





- Candidate with 1-5 years of experience in Banking back office without a Career break experience in Payment Investigations/Funds Transfer/SEPA/BACS/FASTER Payments.
- Should have in-depth knowledge and hands on experience in all Investigation query types such as Return of funds, Unable to Apply, Amendment, BCNR, Recall, OFAC, FATF, Back-Valuation & Fraud
- Valuable written & Verbal communication skills.

Education: Bachelor's Degree (commerce/Finance stream preferred).

Shifts timings: Rotational Shifts 24*5 (Including night shift)

Week Off: Rotational Week off

📌 Hiring For Payment Investigation - Sr Analyst (Mumbai Suburban)
🏢 Hexaware Technologies
📍 Mumbai Suburban