About the Role

Job Profile Role Purpose Lead, build, and scale a safe, technically strong, reliable, cost-effective, and customer-focused Operations & Maintenance organization for the Bio-CNG portfolio. The role holder will own the overall O&M; business performance across Thermax-built and third-party Bio-CNG plants, establish a scalable multi-site operating model, develop high-performing technical and operations teams, strengthen plant reliability and safety systems, and drive profitable growth of the O&M; business. The incumbent must combine deep hands-on plant O&M; expertise with business leadership, multi-site operational excellence, customer management, P&L; ownership, people development, and the ability to establish standardized systems that support rapid portfolio expansion.

Responsibilities

- Build and lead a scalable Bio-CNG O&M; business capable of supporting 30–50+ plants while maintaining safety, quality, reliability, and margins.
- Deliver safe, reliable, and commercially sustainable plant operations across the complete portfolio.
- Build O&M; capability for both Thermax-built plants and new third-party O&M; opportunities.
- Improve plant availability, gas production, productivity, asset reliability, and O&M; profitability.
- Create a strong corporate, regional, and site-level O&M; operating model with clear ownership and performance governance.
- Develop and retain a capable leadership pipeline across Station Managers, Deputy Station Managers, Maintenance Managers, Reliability Engineers, and technical specialists.
- Establish strong customer relationships and generate opportunities for O&M; contract extensions, additional scope, and new business.
- Ensure operational excellence through standard work systems, technical governance, digital reporting, benchmarking, preventive/predictive maintenance, and continuous improvement.

Major Deliverables

- O&M; business leadership
- Own overall O&M; performance across the Bio-CNG plant portfolio, including safety, production, availability, reliability, quality, cost, contractual KPIs, and customer satisfaction.
- Define and execute the O&M; business strategy in alignment with the Bio-CNG growth plan.
- Build a commercially viable O&M; model for Thermax-built assets as well as third-party Bio-CNG plants.




- Develop annual and long-range business plans for revenue growth, margin improvement, plant-performance improvement, capability development, and market expansion.
- Establish competitor and industry benchmarking for plant performance, manpower productivity, operating cost, maintenance practices, and customer-service standards.
- Implement monthly business-review mechanisms to track operational and financial performance by plant, region, cluster, and customer.
- Organization design and capability building
- Design and establish an efficient corporate, regional, cluster, and plant-level O&M; organization.
- Develop a lean but scalable manpower model that balances internal capability, third-party workforce deployment, safety, quality, and cost.
- Build a robust second line of leadership comprising Station Managers, Deputy Station Managers, Maintenance Managers/In-Charges, cluster managers, and technical specialists.
- Establish competency frameworks, technical skill matrices, career paths, succession plans, and talent pipelines for critical O&M; positions.
- Develop a central technical-support, reliability-engineering, maintenance-planning, and performance-improvement function.
- Define third-party workforce governance, contractor performance scorecards, contingency/back-up arrangements, and replacement plans for non-performing service providers.
- Build a performance-oriented culture with clear KPIs, role accountability, regular reviews, recognition, corrective actions, and leadership development.
- Plant operations and performance
- Ensure consistent achievement of contractual, customer, regulatory, and internal plant KPIs.
- Drive improvements in feedstock utilization, biogas yield, methane purity, gas upgrading, compression, cascade filling/dispatch, utilities consumption, and by-product/digestate handling, as applicable to the plant configuration.




- Establish common operational standards, SOPs, operating envelopes, escalation protocols, and performance-review routines across all sites.
- Lead technical reviews for underperforming plants and implement structured performance-recovery plans.
- Drive effective daily, weekly, and monthly operating reviews at plant, cluster, regional, and corporate levels.
- Ensure availability of critical utilities, consumables, chemicals, feedstock interfaces, and operating resources required for stable plant performance.
- Asset reliability and maintenance excellence
- Improve plant availability, equipment reliability, MTBF, MTTR, maintenance productivity, and lifecycle performance across the portfolio.
- Establish preventive, predictive, and condition-based maintenance practices for critical mechanical, electrical, instrumentation, automation, and process assets.
- Standardize maintenance planning, shutdown planning, major-overhaul practices, spares strategy, and breakdown-management systems.
- Develop plant-wise equipment criticality assessments, asset registers, reliability frameworks, and lifecycle maintenance strategies.
- Establish structured root-cause analysis and corrective/preventive action processes for recurring equipment and process failures.
- Create subject-matter-expert capability for critical equipment such as feedstock-handling systems, pumps, agitators, blowers, compressors, gas purification/upgrading systems, electrical systems, PLC/SCADA, analyzers, and utilities.
- Drive inventory optimization while ensuring availability of critical and long-lead spares.
- Review and improve maintenance vendor performance, AMCs/CMCs, technical service contracts, and OEM support arrangements.
- Safety, compliance and sustainability
- Build and institutionalize a strong safety culture across all operating plants and third-party workforce.
- Demonstrate visible safety leadership through site visits, safety walks, leadership interventions, audits, and review of leading and lagging indicators.
- Establish and enforce zero-tolerance standards for unsafe acts, unsafe conditions, and deliberate deviation from life-saving/safety rules.
- Ensure effective implementation of permit-to-work, lockout/tagout

📌 Head of O&M (Maharashtra)
🏢 Thermax
📍 Maharashtra