Job Purpose:

To lead and supervise internal audits of branches to ensure adherence to regulatory requirements, internal policies, and control standards. The role is responsible for the effective execution, review, and quality assurance of branch audits covering operational, compliance, and customer service aspects. The position also ensures timely and accurate reporting of findings, closure of control gaps, and continual improvement in branch operations and risk culture.

Job Responsibilities

Audit Execution and Supervision

Lead and oversee internal audits of retail branches, wholesale banking branches & currency chests assigned as per the approved audit plan.

- Ensure comprehensive coverage of key operational and compliance areas, including:
- Liability operations: customer onboarding, KYC/AML adherence, documentation checks.
- Cash, vault, and ATM management, including reconciliation and control processes.
- Locker operations, customer service, and regulatory compliance checks.
- Clearing, CMS, Depository, SLI loans, home loans, agri loans & loan against gold jewelry related processes
- Supervise field auditors and ensure adequacy of sampling, evidence collection, and documentation.
- Conduct review meetings with branch officials to clarify audit queries and resolve discrepancies during fieldwork.
- Keep oversight on branches & verticals in the allocated geographical area.

Review & Reporting Review draft audit reports for accuracy, consistency, and objectivity of observations.

- Classify audit findings based on risk severity and ensure recommendations are practical and actionable.
- Conduct exit meetings with branch and regional management to communicate key findings and agree on corrective actions.
- Ensure timely submission of finalized audit reports and working papers to the zonal/corporate audit office.

Issue Follow-Up and Closure Track and monitor open audit issues across assigned branches.





- Validate corrective actions and provide confirmation for issue closure in line with internal audit policy.
- Escalate delays or repeated non-compliance cases for management review.
- Support analysis of root causes for recurring deficiencies and recommend process improvements.

Governance, Quality and Coordination Ensure adherence to internal audit methodology, documentation standards, and reporting protocols.

- Review working papers prepared by auditors for adequacy and quality assurance.
- Coordinate with Compliance, Risk, and Operations teams for cross-functional issue resolution.
- Support thematic, investigative, or special audits assigned.

People and Team Leadership Supervise and guide a team of branch auditors across multiple locations.
- Provide functional training and on-the-job support to team members.
- Review team performance and ensure uniform application of audit methodology and rating criteria.
- Promote professional conduct, independence, and continuous learning within the team.

Key Skils

- In-depth understanding of branch banking operations, compliance, and control frameworks.
- Sound knowledge of RBI guidelines, KYC/AML norms, and audit standards.
- Solid ability to identify process lapses, control deficiencies, and operational risks.
- Excellent analytical, interpersonal, and communication skills.
- Proven team leadership and coaching abilities.
- High degree of integrity, confidentiality, and attention to detail.

Key Performance Indicators:

- Timely and complete execution of assigned branch audits.
- Quality and accuracy of audit findings and reports.
- Timely follow-up and closure of open issues.
- Reduction in repeat or high-severity findings.
- Team performance, discipline, and adherence to audit standards.

Experience Required

- Strong experience in internal audit or branch operations within a large private sector bank or financial institution.
- At least 5 years in a supervisory role managing branch or field audits.
- Exposure to risk-based audit methodology and audit automation tools preferred.

📌 Head Internal Audit RBB, WBO & Allied Units (Pune)
🏢 HDFC Bank
📍 Pune