Position: Guest Relations Executive (GRE)

Experience: 0–2 Years

Employment Type: Full-Time

Job Responsibilities

- Welcome and greet guests with a warm and professional attitude.
- Handle guest enquiries, requests, and feedback.
- Coordinate with the front office, housekeeping, F&B;, and other departments.
- Ensure a smooth and pleasant guest experience.
- Assist guests with reservations, seating, and general information.
- Handle guest complaints professionally and ensure timely resolution.
- Maintain proper guest records and follow company standards.
- Support events, special occasions, and VIP guest arrangements.
- Maintain a professional appearance and positive attitude at all times.

Requirements
- Good communication and interpersonal skills.
- Pleasant personality and customer-focused approach.
- Basic knowledge of hospitality operations.
- Ability to handle guests professionally.
- Good English and Hindi communication skills.
- Presentable and well-groomed.
- Hospitality/Hotel Management qualification will be an advantage.

Benefits: Salary + Incentives/Perks as per company policy. Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Guest Service Agent (Shimla)
🏢 HRX International
📍 Shimla