1. Handle inbound/outbound calls from German-speaking customers.
2. Understand customer travel requirements and recommend suitable flights.
3. Manage flight bookings, cancellations, rescheduling, and modifications.
4. Provide information on fares, baggage, routes, and airline policies.
5. Convert sales inquiries into confirmed flight bookings.
6. Follow up with customers and maintain solid customer relationships.
7. Ensure accurate booking details and excellent customer service.
Key Skills:
1. German language proficiency – B2/C1 preferred
2. Excellent verbal and written communication in German.
3. Flight/travel sales experience preferred.
4. Knowledge of GDS such as Amadeus, Sabre, or Galileo is an advantage.
5. Strong sales and negotiation skills.
6. Customer-focused approach.
7. Ability to achieve sales targets.
📌 German Flight Sales Executive (India)
🏢 Sharda Consultancy Services
📍 India
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