Hello All,

Greetings from ZettaMine!!!

Role: Oracle L2 Functional Consultant – Order to Cash

Experience: 8 to 12 Years

Location: Bangalore, Chennai, Hyderabad, Pune and Noida

Notice Period: Immediate Joiners (Us Shift)

Hiring for one of the Big 4's Clients

Description

Provide second-level functional support for financial modules across Order-to-Cash (O2C) in Oracle EBS R12 Finance. Resolve functional break-fix incidents, perform root cause analysis, and support new enhancements/projects. Collaborate with cross-functional teams and provide 24/7 support for priority/critical issues.

Responsibilities

- Act as functional escalation point for Oracle EBS R12 Finance modules.
- Analyse and resolve medium to complex functional issues.
- Perform root cause analysis (RCA) for recurring issues.
- Resolve functional break-fix calls.
- Handle issues related to data in the production instance.
- Conduct training for power users on the application and support functionalities.
- Conduct root cause analysis and error detection/correction.
- Provide 24/7 in-person or Zoom support for priority/critical day-to-day operational issues.




- Provide 24/7 in-person or Zoom support for month-close activities.
- Monitor integrations for data leakage and error handling.
- Perform smoke testing after planned/unplanned system outages to ensure stability.
- Resolve functional issues related to Oracle E-Business Suite modules in Order-to-Cash (O2C) process area.

Requirements

- Bachelor’s degree in IT, Computer Science, or equivalent practical experience.
- 8–12 years of Oracle EBS R12 functional support experience.
- Strong hands-on expertise in AGIS, AR, GL, AP, CM and related sub-ledgers accounting.
- Deep understanding of end-to-end financial process flows and accounting impacts.
- Ability to perform RCA and functional troubleshooting independently.
- Excellent communication, problem-solving, and customer service skills.
- Experience working in a 24x7 or enterprise support setting.
- Ability to work with cross-functional teams and escalate issues effectively.

Interested candidates kindly share your updated CV to [email protected] or WhatsApp to (phone hidden).

Thanks & Regards,

Aruna.M

📌 [FXKA] OracleFunctional Consultant – Order to Cash (Hyderabad)
🏢 ZettaMine Labs
📍 Hyderabad