Hiring - Front Office Executive

Location: Apollo Clinic, Electronic City Phase 2

Experience: 1 year in Front Office / Hospital / Healthcare Operations

Qualification: Graduate preferred/ MBA interns

Job Summary

We are looking for a professional and customer-oriented Front Office Executive to manage day-to-day front office and patient coordination activities in a healthcare setting. The ideal candidate should have valuable communication skills, strong attention to detail, and the ability to handle patients, doctors, consultants, billing, documentation, and cash-related responsibilities efficiently.

Key Responsibilities

- Manage front desk operations and provide professional assistance to patients and attendants.
- Handle patient registration, appointments, billing, receipts, and related documentation.
- Coordinate with consultants/doctors regarding appointments, schedules, and patient confirmations.
- Make doctor call confirmations and patient appointment confirmations as required.
- Maintain smooth and professional communication between patients, doctors, consultants, and internal departments.
- Handle patient queries and ensure timely resolution or escalation when required.
- Perform cash handling, daily cash reconciliation, and transaction verification.
- Reconcile billing data, receipts, patient records, and other relevant operational data.
- Maintain accurate documentation and ensure timely updating of records and reports.




- Coordinate with the clinical and support teams for smooth patient flow.
- Ensure proper handover of pending tasks and maintain shift-wise records.
- Follow hospital policies, SOPs, and confidentiality requirements.
- Support daily MIS/data entry and other front office operational activities.
- Maintain a professional, courteous, and patient-friendly approach at all times.

Desired Skills

- Good verbal and written communication skills.
- Professional and courteous approach towards patients and doctors.
- Good knowledge of billing, cash handling, reconciliation, and documentation.
- Basic computer knowledge, including MS Office/Excel.
- Ability to multitask and work effectively in a hospital environment.
- Good coordination and interpersonal skills.
- Attention to detail and accuracy in handling patient and financial records.
- Ability to work in shifts, if required.

Eligibility

- Minimum 1 year of relevant front office experience, preferably in a hospital or healthcare organisation.
- Candidates with a Hospital Management / Healthcare Management background are preferred.
- Immediate joiners can be considered.

How to Apply

Interested candidates can contact or WhatsApp their updated CV to:

Contact Number: (phone hidden)

Email: [email protected]

Pay: From ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (Electronic City)
🏢 Apollo Clinic
📍 Electronic City