Company Description The Mind Research Foundation is dedicated to advancing behavioral health by promoting awareness, normalizing conversations, and reducing stigma around mental well-being. The organization is recognized as a leader in evidence-based behavioral healthcare, integrating neuroscience, positive psychology, and healthcare to develop clinical solutions for prevention, diagnosis, and treatment of diverse psychological and psychosomatic conditions. The team focuses on a “thought-centric” approach, exploring how mindful awareness and brain science can improve overall well-being in personal and work settings, with particular attention to children.

Clients receive thorough, personalized assessments from highly qualified consultants, ensuring diagnostic accuracy through psychological evaluations, behavioral work-ups, and clinical observation.

Role Description The Front Desk Receptionist is a full-time, on-site role based in Bengaluru. The individual in this position will be the first point of contact for clients and visitors, greeting them, managing check-ins, and directing them to the appropriate consultants or service areas. Day-to-day responsibilities include answering and routing phone calls, responding to inquiries, managing appointment scheduling and calendars, and maintaining a skilled and welcoming reception area.

The role also involves basic clerical tasks such as handling correspondence,



maintaining records, supporting documentation processes, and coordinating with internal teams to ensure smooth daily operations. The receptionist is expected to uphold confidentiality, provide compassionate and respectful client service, and represent the organization’s values in every interaction.

Qualifications

- Strong Phone Etiquette and Receptionist Duties skills, including handling calls, greeting visitors, and managing front desk operations.
- Proficient Clerical Skills for scheduling, record-keeping, document handling, and basic office administration.
- Excellent Communication abilities for clear, professional interaction with clients, visitors, and team members.
- Demonstrated Customer Service capabilities, with a focus on empathy, respect, and confidentiality in a behavioral health setting.
- Prior experience in a front desk, administrative, or client-facing role, preferably in healthcare or counseling services.
- Comfort with using computers, email, scheduling software, and basic office equipment.
- Ability to work on-site full time in Bengaluru, manage multiple tasks, and maintain composure in a busy environment.
- Relevant educational background such as a diploma or bachelor’s degree in any field; additional training in administration or healthcare support is an advantage.

📌 Front Desk Receptionist (Bengaluru)
🏢 The Mind Research Foundation
📍 Bengaluru