Location: Somajiguda, Hyderabad

Key Responsibilities

- Greet and welcome visitors with a positive and professional attitude.

- Provide information about the company’s services, products, and policies.

- Manage check-ins and check-outs of visitors, ensuring all procedures are followed.

- Answer, screen, and forward incoming phone calls and emails.

- Make outbound calls to customers/clients as required.

- Follow up with existing and prospective customers through calls and messages.

- Explain company services, products, offers, or other relevant information to customers.

- Maintain records of calls, customer interactions, follow-ups, and enquiries.

- Handle customer enquiries professionally and coordinate with the concerned department when required.

- Schedule appointments, meetings, or follow-ups as instructed.

- Assist with various administrative tasks, such as data entry, filing, and document preparation.

- Maintain and update customer and visitor records accurately.





- Collaborate with other departments to support office operations and staff needs.

- Ensure the reception area is maintained in a clean, organized, and professional manner.

- Handle customer and company information with confidentiality.

- Perform other front desk, tele-calling, and administrative duties as assigned by management.

Skills & Qualifications

- Excellent communication and interpersonal skills.

- Good verbal communication skills and a polite, professional telephone manner.

- Proficient in MS Office Suite (Word, Excel, Outlook).

- Robust organizational and multitasking abilities.

- Good follow-up and customer-handling skills.

- Ability to maintain accurate records and perform basic data entry.

- Ability to handle sensitive information with confidentiality.

- Positive attitude and professional appearance.

- Ability to work independently as well as coordinate effectively with other departments.

📌 Front Desk Executive Cum Tele Caller (Hyderabad)
🏢 Career Craft Consultants India
📍 Hyderabad