05 Oct
|
Valley Meadows Hospitality
|
Calangute
05 Oct
Valley Meadows Hospitality
Calangute
- Supervise and coordinate day-to-day floor operations to ensure smooth and efficient service.
- Lead and guide Stewards, Captains, GRE/GSA, and service staff during operations.
- Ensure fine-dining service standards, SOPs, and guest service protocols are consistently followed.
- Monitor table setup, service sequence, grooming, hygiene, and overall restaurant presentation.
- Welcome guests and ensure a personalized and memorable dining experience.
- Handle guest queries, feedback, and complaints professionally and ensure timely resolution.
- Coordinate closely with the Kitchen, Bar, and Restaurant Manager for smooth service.
- Monitor staff attendance, allocation, performance, and discipline on the floor.
- Ensure proper mise en place, side-station readiness, and table turnover before and during service.
- Check food and beverage presentation before serving and ensure orders are delivered accurately and promptly.
- Assist in staff training and development on fine-dining service standards and product knowledge.
- Monitor billing accuracy, discounts, complimentary items, and cash-handling procedures as required.
- Ensure compliance with food safety, hygiene, and health & safety standards.
- Support inventory control and minimize breakage, wastage, and operational losses.
- Conduct pre-shift briefings and communicate daily specials, reservations, VIP guests, and operational requirements.
- Maintain a professional, polished, and guest-focused workplace throughout the restaurant.
- Previous experience in fine dining, premium restaurants, or luxury hospitality is preferred.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits
- Food provided
- Provident Fund
Work Location: In person
📌 Floor Supervisor (Calangute)
🏢 Valley Meadows Hospitality
📍 Calangute