We are looking for technically skilled and customer-oriented Field Service Engineers for Chennai and Hyderabad for our client.

The role involves installation, commissioning, preventive maintenance, troubleshooting, repair, and technical support for industrial inkjet printers and coding & marking machines at customer locations.

The ideal candidate should have strong technical troubleshooting skills, good communication abilities, and a willingness to travel within the assigned territory.

Role & responsibilities

- Install, commission, configure, and test industrial inkjet printers and coding & marking machines.
- Attend customer breakdown and service calls and ensure timely resolution.
- Perform preventive and corrective maintenance of machines.
- Troubleshoot electrical, electronic, mechanical, pneumatic, and control-system issues.
- Diagnose machine faults and identify root causes.
- Perform machine calibration, testing, and performance checks.
- Provide technical training to customers and machine operators.
- Explain machine operation, maintenance, and basic troubleshooting procedures.
- Maintain service records, job sheets, installation reports, and breakdown reports.
- Coordinate with the Service Coordinator and Technical Team for unresolved or critical issues.
- Coordinate with the spare-parts team for required components and replacements.




- Provide timely updates to customers regarding service status and resolution.
- Identify recurring technical issues and provide feedback to the technical/product team.
- Maintain strong professional relationships with customers and ensure high customer satisfaction.
- Follow company and customer safety procedures.
- Travel to customer locations across the assigned territory and other locations as required.

Preferred candidate profile

- Diploma / B.E. / B.Tech in Electrical, Electronics, Instrumentation, Mechanical, Mechatronics, or a related engineering discipline.
- 2+ years of experience in field service, machine maintenance, industrial automation, printing machinery, coding & marking equipment, or similar industrial equipment.
- Strong hands-on troubleshooting experience in electrical and electronic systems.
- Basic knowledge of PLCs, sensors, motors, control panels, and industrial automation.
- Knowledge of mechanical and pneumatic systems will be an advantage.
- Ability to read and understand electrical/electronic circuit diagrams.
- Strong problem-solving and diagnostic skills.
- Positive verbal and written communication skills.
- Customer-oriented approach and professional attitude.
- Good documentation and reporting skills.
- Willingness to travel extensively within the assigned territory.

Pay: ₹400,000.00 - ₹650,000.00 per year

Work Location: In person

📌 Field Service Engineer (Hyderabad)
🏢 Thazar Services
📍 Hyderabad