Key Responsibilities

- Conduct detailed counselling sessions with students and parents based on validated lead information.

- Analyse student goals, pain points, financial considerations, and timelines to recommend suitable courses.

- Handle difficult customers and critical objections related to fees, trust, timing, competition, and placement outcomes professionally.

- Drive admissions closure through structured follow-ups with minimal escalations and clear next-step communication.

- Ensure all counselling and follow-up activities are accurately documented in the CRM.

- Maintain ethical counselling standards and ensure zero mis-selling.

- Meet assigned admission, conversion, and revenue targets.

- Participate actively in training and certification programs conducted by L&D.;

- Provide feedback on lead quality, student concerns, and process improvements.

Required Competencies

- Consultative counselling and needs analysis.

- Advanced objection handling and closing skills.





- Solid communication and influencing ability.

- Parent counselling and decision-maker handling.

- Emotional intelligence and empathy.

- Time management and follow-up discipline.

- Ethical selling and compliance orientation.

- Ownership, accountability, and resilience.

- Fluency in Tamil is mandatory.

Qualification & Experience

- Minimum 2–5 years of experience in admissions counselling, sales, or a similar conversion-focused role.

- Proven track record of achieving or exceeding B2C conversion targets.

- Experience in handling parents and high-value admissions is preferred.

- Tamil fluency is required.

Job Details

- Job Type: Work from Office

- Location: Thrissur

- HRA: HRA will be provided as per company policy.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Experienced Senior Admission Counselor - Tamil (Thrissur)
🏢 Ibis academy (www.ibisacademy.in)
📍 Thrissur