We are seeking a dedicated Domestic Voice Process Executive to join our team in Andhra Pradesh. The ideal candidate will be fluent in Hindi and English, with a strong focus on customer service and communication skills. This role is essential for providing high-quality support to our clients and ensuring their needs are met effectively.

Key Responsibilities

- Handle inbound and outbound calls in a qualified manner, addressing customer inquiries and providing solutions.
- Maintain a high level of customer satisfaction by delivering prompt and accurate information.
- Document all interactions with customers in the system for future reference.
- Collaborate with team members to improve processes and enhance customer experience.




- Participate in training sessions to stay updated on product knowledge and service protocols.

Required Skills

- Proficiency in Hindi and English, both spoken and written.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills and familiarity with call center software. This is an excellent opportunity for individuals looking to start their career in the voice process industry. If you are passionate about helping others and possess the required language skills, we encourage you to apply.

This job is provided by Shine.com

📌 Domestic Voice Process Executive (Hyderabad)
🏢 Lyros Technologies-CMMI Level 3
📍 Hyderabad