Responsible for managing and verifying documentation for Canada and Australia PR applications, ensuring every case is complete, accurate, compliant, and ready for submission within defined timelines.
- Manage end-to-end documentation for Canada & Australia PR cases.
- Verify education, employment, financial, identity, and supporting documents.
- Coordinate with clients for pending and additional documents.
- Handle ECA/WES, skills assessment, and employment documentation requirements.
- Maintain case records, checklists, and CRM updates.
- Conduct final quality checks before submission.
- Coordinate with process managers and case officers.
- Identify documentation gaps, inconsistencies, and potential case risks.
- Ensure internal process timelines and quality standards are met.