Required qualifications and experience • Bachelor's degree in business, management, or a related field.

- 12 or more years in international education or a high-volume consumer education business, with at least 5 years leading student counselling, recruitment, or admissions operations.
- A record of building or scaling a direct-to-consumer counselling or inside sales operation to 100 or more people, ideally from an early stage.
- Proven ownership of enrolment targets and funnel conversion, including the post-offer stages through tuition deposit and enrolment.
- Solid command of acquisition economics: lead cost, cost per enrolment, paid versus organic mix, and seasonality.
- Experience leading multi-site, multilingual teams serving several source markets.
- Working knowledge of admissions, enrolment, and visa processes for major study destinations such as Canada, the UK, the US, Australia, and Europe.
- Hands-on use of CRM systems (Zoho, HubSpot, Salesforce, or similar) to manage pipelines and build performance reporting.

📌 Director,C Operations (Gurugram)
🏢 MSM Global Education
📍 Gurugram