Call & WhatsApp: Ms. Ridhita 91 (phone hidden) Description We are seeking an experienced Desk Manager to oversee our front desk operations in India. The ideal candidate will be responsible for ensuring excellent customer service, managing the front desk team, and maintaining productive operational processes.

Responsibilities Oversee daily operations of the front desk and ensure a high level of customer service. Manage and train front desk staff, ensuring they adhere to company policies and procedures. Handle guest inquiries, complaints, and reservations efficiently and professionally. Maintain accurate records of guest accounts, bookings, and payments. Coordinate with other departments to ensure seamless communication and service delivery.

Skills and Qualifications Proven experience in a desk management or customer service role (3-10 years preferred). Strong communication and interpersonal skills to interact effectively with guests and team members. Proficiency in using front desk software and booking systems. Ability to multitask and manage time effectively in a fast-paced environment. Strong problem-solving skills and attention to detail.

📌 Desk Manager jobs in Canada / Ireland / Singapore / Australia (Pune)
🏢 MONSTER INDIA PRIVATE
📍 Pune