Looking for a stable customer support career with a reputed organization in Kochi? Join one of the leading IT firm as a Customer Support Executive – Voice and build your experience in a professional customer service environment.
- Location: Kakkanad, Kochi
- Experience: Freshers / Entry Level
- Qualification: Plus Two or above
- Salary: 2.72 LPA – 3.50 LPA and and joining bonus
- Joining: Immediate Joiners Preferred
- Shift: Rotational 9-hour shifts
- Hiring Level: L1
What You'll Do
- Handle inbound customer calls professionally
- Provide Retail Voice Support
- Understand and resolve customer requests, complaints and concerns
- Escalate complex issues to the relevant department
What We're Looking For
- Excellent spoken English and communication skills (CEFR B2 level)
- Strong listening and problem-solving abilities
- Customer-first attitude
- Willingness to work in rotational shifts, including predominantly night shifts
- Immediate joiners preferred
Cab Facility Cab facility available for night shifts.
Why Join?
Customer service experience
Professional work workplace
Competitive salary package and joining bonus
Cab facility for eligible night shifts
Opportunity to build a career in the BPO / Customer Support industry