Company: Drive Assist
Location: Gurugram, Haryana (On-site)
Shift: Day Shift
Job Type: Full-time
Salary: ₹20,000 – ₹25,000 per month
? We are hiring! Join the Drive Assist team in Gurugram! ?
At Drive Assist , we keep people moving safely and smoothly. We are looking for an empathetic, energetic, and clear-speaking Customer Support Executive for our domestic voice process . You will serve as the voice of our brand, helping our customers directly over the phone.
If you have excellent verbal communication skills, love solving problems in real-time, and want a stable day shift job, we want to hear from you!
? What You Will Do:
- Inbound/Outbound Calls: Handle customer calls professionally to assist with bookings, trip updates, and queries.
- Issue Resolution: Resolve customer complaints, payment issues, and app troubleshooting during live trips.
- Escalation: Route complex technical issues or sensitive customer pain points to the right internal teams.
- Documentation: Quickly log call details and customer history into our internal systems.
? What We Are Looking For:
- Process:
Experience in a calling/voice process is highly preferred (freshers with exceptional verbal skills are welcome!).
- Communication: Clear, polite, and fluent verbal communication in Hindi and English .
- Shift Comfort: Ready to work standard day shifts at our office.
- Problem-Solving: Ability to stay calm and helpful when dealing with frustrated callers.
- Location: Must be based in or able to commute to Gurugram .
? What’s in it for You?
- Fixed Salary: ₹20,000 – ₹25,000 per month.
- Work-Life Balance: Dedicated day shift schedule with no night shifts.
- Opportunities for rapid career growth within a quick-growing team.
? How to Apply: Ready to drive customer success with us?
? Click "Apply" directly on this post, or send your updated resume to [
[email protected]] with the subject line "Voice Process - Gurugram" .
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📌 Customer Support Representative (Gurugram)
🏢 Drive Assist
📍 Gurugram