Customer Support Officer (Bengaluru)

Customer Support Officer (Bengaluru)

05 Oct
|
equitas small finance bank
|
Bengaluru

05 Oct

equitas small finance bank

Bengaluru

Purpose of the role:

- The position has been created to enable explicit focus on verification of loan documents along with loan application

Key Responsibilities:

- Ensure Verification of Loan documents along with loan application

- Maintenance of branch and customer records

- Ensure updating of receipts and tele-verification

- Ensure maintenance of PDD register

- Ensure compliance to statutory requirements of the branch - registers and displays of charts/posters. Petty cash management & key management.

- Attend to queries of customers and ensure that timely response is provided

- Ensure timely banking of cash

- Ensure Compliance of cash receipting of field staff

- Enable the branch meet the branch objectives of disbursement

- Completion of document checks and tele verification on time

Desired Experience:





- Number of years of experience (01-05 years)

- Type of companies/sector worked for (Private commercial banks and large NBFCs /Fresher)

- Responsibilities managed in the previous organizations(Primarily Credit function. Past experience in credit & Collection side of CV.)

- Languages (English/Hindi/local Language

- Computer/technical skills (Basic computer Knowledge MSCIT)

Qualifications:

- Graduation: (Any graduation )

- Post-graduation: (MBA would be an added advantage

- Professional Qualifications: If any would be an added advantage

- Certifications : If any would be an added advantage

📌 Customer Support Officer (Bengaluru)
🏢 equitas small finance bank
📍 Bengaluru

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