05 Oct
|
WSNE Consulting
|
Hyderabad
05 Oct
WSNE Consulting
Hyderabad
We are hiring Customer Support Executives Voice Process for our BPO operations. This is a great opportunity for freshers looking to start their career in customer service and voice support.
The selected candidates will interact with customers through calls, understand their queries, and provide accurate and timely resolutions while maintaining a high level of customer satisfaction.
Roles & Responsibilities
- Handle customer queries through calls.
- Provide accurate information and solutions based on customer requirements.
- Resolve customer concerns professionally and within defined timelines.
- Maintain a positive and customer-focused approach during every interaction.
- Follow standard operating procedures, process guidelines, and quality standards.
- Accurately document customer interactions and update relevant information.
- Escalate complex or unresolved issues to the appropriate team.
- Achieve defined productivity, quality, and customer satisfaction targets.
- Handle multiple chat conversations efficiently while maintaining response quality.
- Maintain qualified written communication and proper grammar.
Eligibility
- Freshers are welcome to apply.
- Graduate candidates can apply
- Good English communication skills.
- Basic computer and internet knowledge.
- Strong attention to detail and problem-solving ability.
- Comfortable working in rotational shifts, if required.
- Candidates should be willing to work from office, as per business requirements.
Perks and Benefits
Salary upto 3 LPA
20k In hand
Lucrative Incentives
5 Days working
24*7 Shifts / Night shifts
Cab and cab allowances
Job Location : Hyderabad To get your interview scheduled contact below Call/ WhatsApp :
- Suruchi - (phone hidden) (drop your updated CV)
📌 Customer Support Executive - International Voice Process | Freshers (Hyderabad)
🏢 WSNE Consulting
📍 Hyderabad