- Actioning promptly on the customer complaints/requests/queries by maintaining the SLA.
- Followup with internal teams to ensure the timely response to the customer case.
- Excel skills required (Pivot tables, VLOOKUP, HLOOKUP)
Requirements:
- Requires basic analytical skills
- Hands on experience in CRM system under customer service and preferably experience in financial services with knowledge of loans.
📌 Customer Support Executive (Mumbai)
🏢 PayU
📍 Mumbai
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