: We are looking for a friendly and responsible Customer Support Executive to join our team. The candidate will be responsible for handling customer queries, resolving issues, and providing excellent customer service.
Responsibilities
- Handle customer queries through phone, email, and chat.
- Understand customer concerns and provide appropriate solutions.
- Resolve complaints professionally and within the required time.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams when required.
- Follow up with customers to ensure proper resolution.
- Maintain a positive and professional attitude while communicating with customers.
Requirements
- Good communication skills in English.
- Tamil/Hindi communication skills will be an added advantage.
- Basic computer knowledge.
- Valuable problem-solving and interpersonal skills.
- Freshers and experienced candidates can apply.
- Ability to work as part of a team.
Pay: ₹10,000.00 - ₹30,000.00 per month
Benefits
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer support (Chennai)
🏢 Brainvalley Software Private
📍 Chennai
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