Customer Support Executive (CSE) (Lucknow)

Customer Support Executive (CSE) (Lucknow)

05 Oct
|
Qgroups
|
Lucknow

05 Oct

Qgroups

Lucknow

:

- Handle customer queries through calls, emails, chat, or other communication channels.

- Understand customer concerns and provide appropriate solutions.

- Maintain a positive and skilled relationship with customers.

- Resolve complaints and issues within the defined TAT.

- Record customer interactions and update details in CRM/software.

- Coordinate with internal teams for issue resolution when required.

- Follow up with customers to ensure proper resolution and satisfaction.

- Maintain accurate records and prepare basic reports when required.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Lucknow)
🏢 Qgroups
📍 Lucknow

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