Help businesses get more value from Modus — from their first conversation with us to a successful setup and ongoing adoption.
? Gurugram · Remote/flex
? 2–5 years experience
? 5 LPA CTC
What you’ll do• Speak with qualified leads, understand their business needs and introduce them to Modus
- Conduct product demos and introductory calls
- Help new customers set up their Modus account and get started confidently
- Answer customer questions and resolve issues with clear, practical support
- Keep customer conversations, follow-ups and outcomes updated in the CRM
- Work closely with Sales and Product teams to share customer feedback and improve onboarding
What we’re looking for• 2–5 years in Customer Success, Inside Sales, Account Management or a customer-facing SaaS role
- Robust communication skills in English and Hindi
• Comfortable speaking with business owners over phone and video calls
• Able to explain software clearly and tailor demos to customer needs
• Empathetic, organised and proactive
• Comfortable working with CRM tools and maintaining accurate records
• Available to work full-time from our Gurugram office
About ModusModus is a Growth OS for businesses.
We help businesses respond to enquiries, qualify leads and connect revenue back to the marketing that generated them.
We’re a small team, so your work will be highly visible and directly connected to our customers and product