Customer Support Associate (Indore)

Customer Support Associate (Indore)

05 Oct
|
Rihsikul Herbs
|
Indore

05 Oct

Rihsikul Herbs

Indore

Job Type: Full-Time

Experience: Freshers & Experienced Both Can Apply

Department: Sales / Telecalling

Location: M-7, 35-Sneh Nagar, Navlakha, Indore, Indore, Madhya Pradesh – 452001

Working Hours: 10 AM - 7 PM

About the Role

Rishikul Herbs is looking for enthusiastic and communication-focused Sales Agents to join our team. The candidate will be responsible for speaking with potential customers, understanding their requirements, explaining our products/services, and converting interested prospects into customers.

Freshers are welcome to apply. Candidates with experience in Sales Calling, Telecalling, Customer Service, BPO, or Customer Support will be preferred.

Key Responsibilities

- Make outbound calls to potential and existing customers.
- Understand customer requirements and provide relevant information.
- Explain products/services, offers, and benefits clearly.
- Follow up with interested customers and maintain regular communication.
- Handle customer questions and objections professionally.
- Maintain accurate records of calls, leads, and follow-ups.
- Achieve daily/weekly/monthly calling and sales targets.
- Convert qualified leads into successful sales.
- Provide a positive customer experience throughout the sales process.
- Coordinate with the team for lead updates and follow-ups.

Requirements




- Good communication skills in Hindi and English.
- Confident and polite telephone manner.
- Ability to understand customer needs and explain solutions.
- Good convincing and negotiation skills.
- Basic computer knowledge.
- Willingness to work with sales targets.
- Positive attitude and willingness to learn.

Experience Freshers: Can apply – training will be provided.

Experienced Candidates: Candidates with experience in:

- Telecalling
- Inside Sales
- Outbound Sales
- Customer Service
- Customer Support
- BPO / Call Centre
- Lead Generation

will be preferred.

What We Offer

- Fixed Salary + Performance Incentives
- Training & Support
- Growth Opportunities
- Friendly Work Setting
- Performance-based incentives and rewards

Who Should Apply? We are looking for candidates who are:
- Confident while speaking with customers
- Target-oriented and motivated
- Comfortable making outbound calls
- Good at building customer relationships
- Willing to learn and grow in a sales career

How to Apply Interested candidates can share their Resume/CV with the HR/Recruitment Team.

Join Rishikul and build your career in Sales & Customer Service.

Pay: ₹9,000.00 - ₹18,000.00 per month

Benefits

- Commuter assistance
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Support Associate (Indore)
🏢 Rihsikul Herbs
📍 Indore

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