Customer Service agent (Chennai)

Customer Service agent (Chennai)

05 Oct
|
DATAMARK BPO SERVICE
|
Chennai

05 Oct

DATAMARK BPO SERVICE

Chennai

Job Summary

DATAMARK, Inc. is seeking a professional and experienced Bilingual Interpreter to join our team. The Interpreter will facilitate explicit and accurate communication between customers and clients by providing real-time language interpretation services. The role requires excellent communication skills, customer service orientation, and the ability to handle information accurately and confidentially.

Key Responsibilities

- Determine the language requirements of callers and provide accurate interpretation services.
- Facilitate smooth communication between customers and clients.
- Accurately enter and update customer information in internal systems.
- Access relevant databases and tools while assisting customers.
- Transfer calls to the appropriate department or staff member when required.
- Provide additional support and information to customers as needed.
- Maintain professionalism, confidentiality, and accuracy during all interactions.
- Follow company policies and quality standards at all times.

Required Qualifications

- Proficiency in English and the target language (spoken and written).
- Excellent communication and interpersonal skills.




- Strong customer service orientation.
- Ability to multitask while handling calls and updating records.
- Good computer navigation and data entry skills.
- Excellent keyboarding and typing speed.
- Strong attention to detail, accuracy, and professionalism.
- Ability to work in a fast-paced environment.

Preferred Qualifications

- Previous experience in interpretation, translation, customer service, or call center operations.
- Ability to maintain confidentiality and handle sensitive information.
- Any Graduate is Preferred
- Verbal Communication
- Active Listening
- Customer Service
- Multitasking
- Data Entry
- Problem Solving
- Time Management
- Computer Proficiency
- Interpersonal Skills

Location: Remote / Work from Home ,Preferred only chennai candidate Employment Type: Full-time

Work Assets will be provided by the company .

Interested candidates please contact or Whatsapp your resume to HR SIMRAN-(phone hidden) OR SHARE YOUR RESUME TO MAIL ID [email protected]

📌 Customer Service agent (Chennai)
🏢 DATAMARK BPO SERVICE
📍 Chennai

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