We are looking for a Customer Relationship Manager to manage customer relationships, understand client requirements and ensure a high level of customer satisfaction.

Key Responsibilities

- Manage and maintain strong relationships with existing customers.
- Handle customer queries, requests, and complaints professionally.
- Understand customer requirements and coordinate with internal teams for timely resolution.
- Follow up with customers and ensure proper service delivery.
- Maintain customer records and prepare reports.
- Identify opportunities to improve customer satisfaction and retention.
- Support business development through existing customer relationships.
- Ensure timely follow-up and effective communication with clients.

Required Skills
- 5 years of experience in Customer Relationship Management,



Client Handling or a similar role.
- Excellent communication and interpersonal skills.
- Strong customer-handling and problem-solving abilities.
- Good follow-up and coordination skills.
- Basic knowledge of MS Office, Excel and email communication.
- Ability to build and maintain qualified relationships.
- Good organizational and time-management skills.

Interested candidates can send their updated CV to: [email protected] Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits

- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (Kochi)
🏢 San Builders
📍 Kochi