Customer Reconciliation Assistant Manager (Mumbai)

Customer Reconciliation Assistant Manager (Mumbai)

05 Oct
|
Wonderchef Home Appliances
|
Mumbai

05 Oct

Wonderchef Home Appliances

Mumbai

Wonderchef is one of India’s leading consumer lifestyle and kitchen appliance brands, offering a wide range of innovative and premium products across cookware, kitchen appliances, bakeware, and home solutions. With a strong focus on quality, design, innovation, and customer experience, Wonderchef has built a growing presence across India through multiple channels including e-commerce, modern trade, general trade, and its direct-to-consumer network.

Job Title: Customer Reconciliation Assistant Manager

Department: Finance / Accounts

Reporting To: Finance Manager / Accounts Manager

Key Responsibilities

- Perform daily/weekly/monthly customer account reconciliation.
- Reconcile customer ledgers with company books and identify differences.
- Match invoices, payments, credit notes, debit notes, and outstanding balances.
- Follow up with customers for payment details, pending invoices, and balance confirmations.
- Investigate and resolve unapplied receipts, short payments, excess payments, and disputed amounts.
- Coordinate with Sales, Dispatch, Billing, Collections, and Finance teams for reconciliation issues.
- Prepare customer-wise outstanding and reconciliation statements.
- Maintain proper records of reconciliation workings and supporting documents.




- Monitor overdue balances and highlight long-pending items to management.
- Ensure timely closure of reconciliation differences.
- Support month-end closing, audit requirements, and customer balance confirmations.
- Prepare MIS reports related to receivables, collections, and reconciliation status.

Required Skills

- Valuable knowledge of Accounts Receivable and customer ledger reconciliation.
- Strong knowledge of Microsoft Navision Business central
- Strong knowledge of MS Excel (VLOOKUP/XLOOKUP, Pivot Tables, filters, formulas).
- Knowledge of GST, invoices, credit/debit notes is an advantage.
- Good communication and follow-up skills.
- Strong analytical and problem-solving ability.
- Attention to detail and ability to handle large volumes of transactions.

Key Performance Areas (KPIs)

- Timely completion of customer reconciliations.
- Reduction in unreconciled/unapplied amounts.
- Accuracy of customer outstanding balances.
- Timely resolution of customer disputes.
- Timely submission of reconciliation and MIS reports.

Qualifications

- Bachelor's Degree in Commerce (B.Com), Accounting, or Finance.
- CA Inter / CMA Inter / MBA (Finance) preferred.
- 3-5 years of relevant experience in Reconcillation.

📌 Customer Reconciliation Assistant Manager (Mumbai)
🏢 Wonderchef Home Appliances
📍 Mumbai

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