05 Oct
|
TP
|
Sahibzada Ajit Singh Nagar
05 Oct
TP
Sahibzada Ajit Singh Nagar
Customer support (Chat Role)
Roles and Responsibilities
- Provide technical support to customers through email, chat, and non-voice processes.
- Handle customer inquiries related to software products and services.
- Resolve issues efficiently using problem-solving skills and knowledge of product features.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with team members to achieve process goals and objectives.
Desired Candidate Profile
- 0-3 years of experience in BPO or IT industry (preferably).
- Bachelor's degree in any discipline (B.Tech/BE/BBA/BCA/BA/MA).
- Excellent communication skills in English language (spoken & written) with valuable command over IELTS/TOEFL/PTE scores.
- Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
Contact Details for F2F or Virtual interviews: (phone hidden) or
[email protected].
📌 Customer Expert (Chat Process) (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar