About The Prospect A dynamic consulting firm operating at the intersection of customer experience, sales enablement, and digital transformation, we help enterprises across India scale customer retention, pipeline velocity, and service excellence through intelligent CRM strategies. Our CRM teams build, optimize, and operationalize client-facing tech stacks that turn data into revenue and relationships into loyalty.
Act as a point of contact for customers after booking.
Handle customer queries and provide timely project/process updates.
Coordinate payments, collections, agreements and documentation.
Maintain accurate customer records and CRM updates.
Work with Sales, Finance, Legal, Projects and other internal teams.
Excellent communication and customer-handling skills.