Job OverviewWe are hiring CRM Blended Process Executives to handle customer interactions across Calls, Chat, and Email. Candidates should have at least 6 months of recent experience in a blended process and be comfortable managing customer queries professionally across all three communication channels.

This role requires good communication, typing, customer-handling, and problem-solving skills. Candidates must be comfortable with rotational shifts and should preferably be immediate joiners.

✅ Must-Have Skills

- Minimum 6 months of recent Blended Process experience
- Mandatory experience in Calls + Chat + Email
- Positive English verbal and written communication
- Strong customer service/customer handling skills
- Good typing speed and accuracy
- Professional email and chat etiquette
- Ability to understand and resolve customer queries/issues
- Comfortable working with CRM/customer support systems
- Willingness to work in rotational shifts
- 12th Pass or above
- Should have Offer Letter and Salary Slips as proof of previous employment
- Immediate joiners preferred

📌 CRM BLENDED PROCESS (Thane)
🏢 Claidsphere Solutions
📍 Thane