Company Description Taxcart is a global tax engine that automates sales tax, VAT, and GST across online checkouts, invoices, and ERP systems. Through a single integration, Taxcart helps businesses accurately apply the correct taxes to every transaction, simplifying compliance in multiple jurisdictions.

Transparent flat-rate pricing supports predictable costs and easier planning for companies selling worldwide. The organization focuses on reliability, scalability, and ease of use, making it an attractive solution for businesses looking to streamline their tax workflows. Team members contribute to a technology platform that directly supports global commerce and digital businesses.

Role Description The Computer Technician is a full-time remote role responsible for supporting and maintaining computer systems used across Taxcart’s operations. Day-to-day tasks include diagnosing and resolving hardware and software issues, performing routine computer maintenance, and ensuring operating systems and applications are installed, updated, and configured correctly.

The role involves providing technical support to internal users, responding to support tickets, and documenting solutions and procedures.

The Computer





Technician will collaborate with other IT team members to improve system reliability, support secure access to company tools, and assist with inventory management of devices and peripherals. This position requires proactive communication, attention to detail, and the ability to work independently in a remote environment.

Qualifications

- Strong skills in Technical Support and Troubleshooting to diagnose and resolve user and system issues efficiently.
- Proficiency in Computer Maintenance and Computer Repair for both hardware and software components.
- Hands-on experience with Operating Systems (e.g., Windows, macOS, Linux) including installation, configuration, and updates.
- Ability to create clear documentation, follow IT processes, and manage support tickets and escalation paths.
- Positive communication skills and customer-service mindset when assisting non-technical users.
- Familiarity with remote support tools, basic networking concepts, and security best practices.
- Relevant technical certification (e.g., CompTIA A+, Microsoft, or similar) or equivalent practical experience.
- Associate degree or equivalent experience in Information Technology, Computer Science, or a related field is preferred.

📌 Computer Technician (India)
🏢 Taxcart
📍 India