*(Offer letter, payslips or bank statement mandatory)
About Company
Respo Financial Capital Pvt. Ltd. is an NBFC providing loans and financial solutions to customers.
Job Role
Make reminder calls to customers in bucket 0, 1, 2, and 3 for loan recovery.
Follow up for overdue payments and maintain daily collection records.
Handle tele-calling and coordinate with field staff if needed.
Achieve monthly collection and recovery targets.
Maintain professionalism and comply with RBI/NBFC collection guidelines.
Requirements
- Minimum 1 years of experience in collection
*Basic computer knowledge
*Qualification: Graduate/hsc (30k+ salary candidates need to be graduates)
*Contact person: Hr Riya (phone hidden)
Job Title: Tele Collection Executive (Nahur)
*Job Location: Near Nahur Railway Station, Bhandup West,
*Roles & Responsibilities:
- Handle outbound collection calls for overdue loan/EMI payments
- Follow up with customers and negotiate payment commitments
- Resolve customer queries related to outstanding dues
- Maintain accurate call records and update collection status in the system
- Achieve daily and monthly collection targets
- Ensure compliance with company policies and collection guidelines
- Coordinate with internal teams for payment updates and issue resolution
Requirements
- Minimum 6 months of Tele Collection/Collection experience
- DRA and Non-DRA candidates can apply
- Good communication and negotiation skills
- Experience proof and relieving letter mandatory
- HSC/Graduation required
*Training: 7 days of training will be provided *Shift: 10:00 AM – 7:00 PM (Fixed Shift)
*Salary: 16,000 – 20,000 In-hand (Based on experience)