Job Requirements

– Cloud Operations Engineer

Role Overview

We are looking for an experienced Cloud Operations Engineer to manage and support complex IT Healthcare applications and cloud-based infrastructure in an international environment. The role requires strong technical expertise across AWS/Azure Cloud, Windows/Linux, Kubernetes, monitoring, automation, ITIL operations, and information security.

The successful candidate will work closely with global stakeholders and international partners to ensure the availability, reliability, performance, security, and continuous improvement of business-critical IT applications and infrastructure.

Key Responsibilities

- Operate and support complex IT applications across production and non-production environments.

- Provide operational support for AWS and Azure cloud environments, including infrastructure and cloud-native services.

- Manage and troubleshoot Windows and Linux operating systems and infrastructure components.

- Work hands-on with AWS services, including:

- Amazon EC2, RDS , Dynamo DB, Lambda , S3 , IAM , VPC etc

- Manage and support Kubernetes/containerized environments.

- Hands-on experience with Kubernetes ECS .

- Monitor application and infrastructure health using tools such as Dynatrace , Grafana etc

- Analyze monitoring alerts, identify root causes, and drive incident resolution and preventive actions.

- Perform ITIL-based operational activities including Incident, Problem, Change, Request, and Service Management.

- Develop and maintain operating handbooks, SOPs, knowledge articles, and operational documentation.





- Independently identify operational issues, risks, and improvement opportunities and drive them to resolution.

- Collaborate with application, infrastructure, security, development, and project teams across different locations.

- Support project implementation, transition, and operational readiness activities.

- Contribute to cloud migration, application modernization, automation, and continuous improvement initiatives.

- Ensure adherence to organizational IT Information Security requirements and applicable security standards.

- Follow and support compliance with ISO 27001 and ISO 27017 requirements.

- Develop automation and operational tooling using scripting and Infrastructure-as-Code technologies.

- Work with international partners and stakeholders to coordinate technical activities and resolve cross-functional issues.

- Continuously expand application and technology knowledge across multiple technical domains.

- Experience preparing and maintaining Operating Handbooks, SOPs, runbooks, and knowledge documentation.

Required Technical Skills

Cloud & Infrastructure

- 5 years of experience in IT infrastructure, application operations, or a related technical role.





- Strong hands-on experience with AWS Cloud.

- Working knowledge of Microsoft Azure.

- Solid understanding of infrastructure concepts including compute, storage, networking, security, and virtualization.

- Experience with Windows and Linux administration.

- Experience working with virtualized and cloud environments.

Automation & Scripting

Practical Scripting/automation Experience With One Or More Of:

- PowerShell, Python, AWS Lambda, Terraform. IaC,

Qualifications

- University degree in Engineering, Computer Science, Information Technology, or a related discipline.

- 5 years of relevant IT experience.

- Relevant cloud, ITIL, Kubernetes, or security certifications would be an advantage.

Work Experience

- Operate and support complex IT applications across production and non-production environments.

- Provide operational support for AWS and Azure cloud environments, including infrastructure and cloud-native services.

- Manage and troubleshoot Windows and Linux operating systems and infrastructure components.

- Work hands-on with AWS services, including:

- Amazon EC2, RDS , Dynamo DB, Lambda , S3 , IAM , VPC etc

- Manage and support Kubernetes/containerized environments.

- Hands-on experience with Kubernetes ECS .

Qualifications

Benefits

- University degree in Engineering, Computer Science, Information Technology, or a related discipline.

- 5 years of relevant IT experience.

- Relevant cloud, ITIL, Kubernetes, or security certifications would be an advantage.

📌 Cloud Operations Professional (Bengaluru)
🏢 Siemens Healthineers
📍 Bengaluru