Own the client lifecycle from onboarding to retention, ensuring high engagement, strong relationships, and continuous value realization while driving revenue through renewals and upselling.
Key Responsibilities:
- Manage and nurture client relationships to ensure long-term engagement and satisfaction
- Handle client onboarding and ensure smooth product adoption
- Drive recharges and renewals from existing clients
- Identify upsell opportunities and support revenue growth
- Work closely with internal teams to resolve client queries and improve overall experience
Required Skills:
- Robust communication and relationship management skills
- Ability to handle client conversations around revenue, renewals, and upselling
- Comfortable with sales-oriented discussions and pricing conversations
- Client handling and problem-solving ability
- Familiarity with CRM tools
Work Location: In person
📌 Client Relationship Manager (Ludhiana)
🏢 Top Careers u0026 You
📍 Ludhiana
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