? Remote | UAE-Based Company ADS Management Tax Consultancy LLC
? Full-Time | Operations Department
? Salary: Up to INR 30,000/month
We are looking for a friendly, professional, and organized Client Feedback & NPS Coordinator to join our Operations team.
Key Responsibilities
- Conduct client feedback calls after completed services
- Track feedback and prepare monthly NPS reports
- Handle and follow up on client concerns until resolution
- Encourage genuine Google/Trustpilot reviews and identify testimonials/referrals
- Identify client trends, complaints, and suggestions
- Support client webinars and collect post-session feedback
Requirements
- 2+ years of experience in customer service, client relations, customer success, or similar roles
- Excellent spoken and written English
- Arabic and/or Hindi/Urdu is an advantage
- Solid communication, organization, and follow-up skills
- Comfortable with Excel/Google Sheets and online communication tools
- Available during UAE working hours (GST)
- Own laptop, stable internet, and a quiet workspace
Nice to Have: Experience in accounting, VAT, tax, business services, NPS, or customer satisfaction.
📌 Client Relations Specialist (India)
🏢 ADS International Auditors
📍 India
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