We are a rapidly expanding staffing and recruitment firm looking for Client Acquisition Manager (CAM) to drive client partnerships in the field of Non-IT.
Note: This opportunity is open to candidates based anywhere in India.
Ideal Candidate:
- Strong HR & Industry Connections.
- Passionate about closing deals and cultivating lasting relationships.
- Proven experience in staffing and recruitment sales.
- Minimum 2 years to 5 years relevant work experience.
Work Profile:
The manpower placement industry needs a combination of strong interpersonal skills, sales acumen, industry knowledge, and strategic thinking to effectively manage and grow relationships with key clients while driving revenue growth for the company.
- Develop and maintain solid, long-term relationships with key clients in the industry.
- Identify opportunities for revenue growth within existing key accounts by offering additional services or expanding service coverage.
- Develop and execute strategic account plans for each key account, outlining objectives, tactics, and timelines.
- Act as the main point of contact for key clients, addressing their inquiries and concerns promptly.
- Identify opportunities for upselling or cross-selling of services or products.
- Negotiate contracts and service agreements with key clients, ensuring that terms are favourable for both parties.
- Stay informed about industry trends,
market conditions and competitor activities.
- Use market insights to develop strategies that give the company a competitive edge.
- Monitor key account performance against established KPIs (Key Performance Indicators) and targets. Take corrective actions when necessary to ensure client satisfaction and contract compliance.
- Act as a liaison between the client and internal teams to resolve any issues or disputes quickly and effectively.
- Ensure that all services and activities related to key accounts comply with relevant industry regulations and safety standards.
- Gather feedback from key clients to continuously improve services and address any concerns promptly.
- Managing monthly billing volume.
- Collecting and analysing sales data and trends.
- Maintaining high customer satisfaction ratings, according to company standards.
- Liaising with sales and marketing departments to set and implement strategies for new products.
- Stay up to date with internal and external developments and suggest new ways to increase sales.
- Establishing productive, professional relationships with premier customer accounts; coordinating the involvement of company personnel, including support, service and management resources, in order to meet account performance objectives and customers expectations.