Designation: Business Analyst

This is a contractual job for 3 years

Educational Qualification:

- B.Tech / MBA / M.Tech with specialization in Information Systems, Business Analytics, or Computer Applications.
- Certifications preferred: CBAP, CCBA, or equivalent business analysis credentials.

Experience:

- 5–8 years in business analysis, requirement elicitation, and documentation.
- At least 2–3 years working on AI/ML-based or digital transformation initiatives.
- 3-5 years in requirements gathering, process analysis, and stakeholder management
- Experience engaging with government clients preferred.

Key Responsibilities:

1. Gather and document functional and business requirements from government departments and stakeholders.
2. Translate requirements into user stories, acceptance criteria, and workflow diagrams for AI/ML implementation.
3. Support Solution Architect in mapping technical deliverables with user needs.
4. Validate solution outputs and ensure usability, accessibility, and adherence to MeitY standards.
5. Conduct stakeholder workshops and facilitate UAT sessions for AI solutions.
6. Maintain documentation, change request logs,



and requirement traceability matrices.
7. Analyze citizen service data, identify process improvement opportunities, and propose AI integration use cases.

Technical Competencies:

1. Requirements Management: Advanced proficiency in requirements gathering techniques, user story creation, and acceptance criteria definition
2. Process Analysis: Business process modeling (BPMN), workflow design, gap analysis, and process optimization methodologies
3. Documentation Tools: Confluence, SharePoint, Visio, Lucidchart, Miro for process mapping and requirement documentation
4. Testing & Validation: UAT planning, test case creation, defect management, and solution validation techniques
5. AI/ML Understanding: Basic knowledge of AI capabilities, machine learning concepts, and data requirements for AI implementations
6. Data Analysis: SQL basics, Excel/Google Sheets advanced functions, and data visualization tools (Tableau, Power BI)
7. Agile Methodologies: Scrum, Kanban, user story writing, backlog management, and sprint planning processes.

📌 Business Analyst (New Delhi)
🏢 National e Governance Division
📍 New Delhi